{"pages":[{"id":1,"title":"HP SUM 5.0.1 Online Help","url":"127282.htm","text":"Abstract  This help is intended for individuals who are using HP SUM to update firmware and software on servers and their options. Users should be familiar with the configuration and operation of Microsoft Windows, Windows Server 2003, Windows Server 2008, Linux, and deploying firmware, software, and smart components.  November 2011<br />Edition: 1  "},{"id":2,"title":"Notices","url":"121403.htm","text":"&copy; Copyright 2011 Hewlett-Packard Development Company, L.P.  The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.  Confidential computer software. Valid license from HP required for possession, use or copying. Consistent with FAR 12.211 and 12.212, Commercial Computer Software, Computer Software Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government under vendor&#8217;s standard commercial license.  Microsoft&reg;, Windows&reg;, and Windows Server&reg; are U.S. registered trademarks of Microsoft Corporation. AMD&reg; is a trademark of Advanced Micro Devices, Inc. Intel&reg; is a trademark of Intel Corporation in the U.S. and other countries.  The color of the text in HP SUM indicates status.  Red text indicates that there is an error of some sort that you need to resolve.  Gray text indicates that you cannot perform an action.  Blue text indicates a hyperlink. Click the link to open a new screen.  Black text is the regular text used in HP SUM.  Green text indicates that the object ready and you can proceed.  Alert Icons  The following table describes the basic icons used in HP SUM, and their meanings.                       Icon  Text  Description  Ready   The host is ready for installation.  Nothing to Install  No available updates for the host.  Action Required  The host is not ready for installation. HP SUM provides a description of the action you need to take.  Discovery Failed  The host is not ready for installation. The detection of installed hardware, software, and firmware has failed.   More information  HP SUM Help Contents  HP SUM Glossary  To download the HP SUM User Guide, go to the HP website.  "},{"id":3,"title":"Welcome to HP SUM","url":"hpsum_welcome_help_en.htm","text":"HP Smart Update Manager (HP SUM) is a technology for deploying firmware and software to servers, components, and their options. Using its GUI or command line interface, HP SUM will:  Deploy firmware to a single or one-to-many ProLiant or Integrity server. HP SUM supports rack-mounted servers, Blade servers, and Superdome 2 complexes, and their options.  Provide the ability to schedule an update one time.  If you are familiar with HP SUM, you will notice that HP SUM 5.0.1 has a new look and feel. It has a new GUI and architecture which will allow for expanded support in future versions.  HP SUM deploys firmware and software smart components, which can be found in bundles or from the HP ftp site (ftp.hp.com).  @@@  NOTE: The only data saved between HP SUM sessions are the targets and the repositories. Repositories can be removed by deleting the directory %temp%/hp_sum. No user names and passwords are ever saved.     When using the online help, use the Next Topic arrow and Previous Topic buttons on the help pages to go to the next or previous topic in the help. You can also use the Back and Forward buttons to go to the last viewed page, or a page that you just viewed. HP SUM includes links at the bottom of many pages that link to the glossary, the table of contents, and a link to the PDF version of the user guide.   An HP icon on the system tray (@) of the local System indicates that one of the HP SUM tools are running.  Related Topics  Minimum Requirements for Windows Servers  Minimum Requirements for Linux Servers  HP SUM Welcome Screens  Welcome to HP Smart Update Manager  HP SUM Usage  What's New  More information  HP SUM Help Contents  HP SUM Glossary  To download the HP SUM User Guide, go to the HP website.  "},{"id":4,"title":"Minimum requirements for Windows servers","url":"135286.htm","text":"To successfully use HP SUM to deploy firmware and software to targets running a Windows&reg; operating system, the following must be available:  A local administrative system with 1 GB of memory  Sufficient hard-drive space of at least twice the file size of the components to be deployed  WMI enabled  All remote targets must be visible by the administrative system running HP SUM.  An account with administrator privileges on each target server  HP recommends that the user name and password for the administrator account on each target server be the same as those on the local administrative system. If administrator privileges are not set up in this manner, you must have the user name and password available for each remote server available. Alternatively, you can use a domain account on the local administrative system that has administrator privileges on the target servers.  The beginning and ending IP addresses entered for the range of targets must both be on the same subnet.     @@@  NOTE: HP Smart Update Manager requires the user to be logged in using Administrator credentials. A user account elevated to &#8220;Run as administrator&#8221; in most cases does not have sufficient rights because access to protected system files and the Windows registry, which is needed to deploy most firmware and driver updates, is restricted. If the logged in account is unable to perform the net use *\\\\server\\ADMIN$ for Microsoft Windows targets, you do not have sufficient privileges to run HP SUM to remote targets. Deployment of some software updates on a local server may still be possible in some instances, but is not recommended.        @@@  NOTE: When attempting to use the remote deployment functionality of HP SUM on any edition of Windows Server 2008 or Windows Vista, you must ensure that the File and Print Services feature is enabled and that the File and Print Services exception has been enabled in the Windows firewall. Failure to do so prevents HP SUM from deploying remote Windows targets.     Enable the network ports that HP SUM uses. For more information, see \"Enabling ports in HP Smart Update Manager.\"  More information  HP SUM Help Contents  HP SUM Glossary  To download the HP SUM User Guide, go to the HP website.  "},{"id":5,"title":"Minimum requirements for Linux x86 servers","url":"125580.htm","text":"When running HP SUM on  Windows to discover and perform dependency checks on targets running a Linux operating system, the following items must be available:  A local administrative system with 1 GB of memory  glibc 2.2.4-26 or later  gawk 3.1.0-3 or later  sed 3.02-10 or later  pciutils-2.1.8-25.i386.rpm or later  Be sure that the following platform-specific compatibility libraries are also installed.  For Red Hat Enterprise Linux 4x86 servers:  libnl (required for QLogic and Emulex drivers)  For Red Hat Enterprise Linux 4 AMD64/EM64T servers:  libnl (required for QLogic and Emulex drivers)  For Red Hat Enterprise Linux 5 x86 servers:  libnl (required for QLogic and Emulex drivers)  For Red Hat Enterprise Linux 5 AMD64/EM64T servers:  libnl (required for QLogic and Emulex drivers)  For SLES 10 x86 servers:  libnl (required for QLogic and Emulex drivers)  For SLES 10 AMD64/EM64T servers:  libnl (required for QLogic and Emulex drivers)  e2fsprogs-32bit  For SLES 11 x86 servers:  libstdc++33-3.3.3-11.9.i586 or later  libnl (required for QLogic and Emulex drivers)  For SLES 11 AMD64/EM64T servers:  libstdc++33-32bit-3.3.3-11.9 or later  libnl (required for QLogic and Emulex drivers)  Enable the network ports that HP SUM uses. For more information, see \"Enabling ports in HP Smart Update Manager.\"     @@@  NOTE:  The following versions listed are needed as a minimum. Later versions of these might be used as well.        @@@  NOTE:  Ensure that each NIC has an IP address assigned. To get the IP address assigned to a NIC, enter the dhclient command in the console, which enables the NIC interfaces and retrieves an IP address. If a NIC does not have an IP address, HP SUM appears to hang on start up.     RHEL6 console mode     @@@  NOTE:  No X console in either x86 or x86_64 servers. To run HP SUM in silent mode, you must install the base server with defaults and the following RPMs.     lm_sensors-libs-3.1.1-10.el6.<arch>.rpm  net-snmp-libs-5.5-27.el6.<arch>.rpm  net-snmp-5.5.27.el6.<arch>.rpm  kernel-headers-2.6.32-71.el6.<arch>.rpm  redhat-rpm-config-9.0.3-25.el6.noarch.rpm  kernel-devel-2.6.32-71.el6.<arch>.rpm  rpm-build-4.8.0-12.el6.<arch>.rpm  gcc-4.4.4-13.el6.<arch>.rpm  RHEL6 graphical mode     @@@  NOTE:  If the user elects to install the XWindows support, then the following steps apply to both x86 and x86_64 servers.        @@@  NOTE:  The following items must be the 32-bit version even under x86_64 architecture as HP SUM and several of the RPMs require 32-bit libraries installed.     libuuid-2.17.2-6.el6.i686.rpm  freetype-2.3.11-5.el6.i686.rpm  libSM-1.1.0-7.1.el6.i686.rpm  libICE-1.0.6-1.el6.i686.rpm  libXi-1.3-3.el6.i686.rpm  libX11-1.3-2.el6.i686.rpm  libXext-1.1-3.el6.i686.rpm  libxcb-1.5-1.el6.i686.rpm  libXau-1.0.5-1.el6.i686.rpm  libXrender-0.9.5-1.el6.i686.rpm  libXrandr-1.3.0-4.el6.i686.rpm  libXfixes-4.0.4-1.el6.i686.rpm  libXcursor-1.1.10-2.el6.i686.rpm  fontconfig-2.8.0-3.el6.i686.rpm  expat-2.0.1-9.1.el6.i686.rpm  expect-5.44.1.15-2.el6.<arch>.rpm  zlib-1.2.3-25.el6.i686.rpm  libstdc++-4.4.4-13.el6.i686.rpm  net-snmp-5.5-27.el6.<arch>.rpm  More information  HP SUM Help Contents  HP SUM Glossary  To download the HP SUM User Guide, go to the HP website.  "},{"id":6,"title":"Keyboard support","url":"126512.htm","text":"The HP Smart Update Manager graphical user interface has accelerator keys that enable you to manage and control common tasks quickly. To ensure proper navigation, the following are a few reminders.  Depending on the operating system, you must press ALT to see the task corresponding to the underlined letter.  The accelerator keys work by pressing ALT + the underlined letter.  Press Space to select items such as hosts or groups.  Press Tab to select from a list, and then press the arrow keys to toggle radio buttons.  More information  HP SUM Help Contents  HP SUM Glossary  To download the HP SUM User Guide, go to the HP website.  "},{"id":7,"title":"Source selections","url":"hpsum_source_selections_help_en.htm","text":"Use the Source Selections screen to:  Select repositories that contain updates  Add repositories  Edit repositories  Configure repository components  Select whether to pull updates from the HP FTP site  Select whether to display firmware-only, software-only, or both types of updates in each repository  Repositories are the directories that contain the bundles, also called release sets, and individual smart components HP SUM uses to update targets. Update bundles are groups of firmware and software components that HP releases. HP SUM allows you to choose one or more repositories or check the HP FTP site for the latest versions of the components.  To add a new repository, click Add New Repository. For more information about adding a new repository, see \"Add Repository.\"  The Current Repositories table displays the following information:  Name&#8212;This field displays the repository name. Select the repositories you want to use by checking the box next to the repository name. If you want to edit a repository, highlight the entire line to activate the Edit and Remove buttons.  HP SUM automatically creates a repository named Default. This repository is the folder that holds the HP SUM application.  The HP FTP site contains the latest versions of the firmware and software components available from HP. The components are available for selection on the Review/Install Updates Screen. When using this method, both firmware and software components are available for selection. The components are not downloaded from ftp.hp.com site to a target until the Install button is selected, unless the component is needed to discover supported devices. If components are needed for discovery, then you are prompted to allow this action. The ftp.hp.com checkbox is cleared by default. To pull updates from the web, select the ftp.hp.com checkbox. If HP SUM has downloaded a component, HP SUM does not download it again. This repository cannot be edited except to set the repository filter.  Use the last downloaded repository from the HP FTP site&#8212;This option includes the components that have been previously downloaded from the ftp.hp.com site. The location for the previously downloaded components is the %TEMP%\\hp_sum\\ directory. To use components downloaded from the HP website, select this checkbox. The repository cannot be edited.  Location&#8212;This field displays the location of the repository. The repository path cannot be edited.  Additional&#8212;This field displays more information, or links to functions. It is used for setting proxy server settings to access ftp://ftp.hp.com.  Addition Information&#8212;This field provides more information about the bundle. Click Proxy Options in this field to change proxy settings for your network.  Status&#8212;This field allows you to view the repository's contents, and displays whether you need to configure any components in the repository.  Click Repository Contents to view the contents of the chosen repository and their version number.  Click Configure Components to select components to configure. This option is available only for a local repository with components that require configuration.     @@@  NOTE:  The check box by the repository name controls whether a repository is used in updates; it does not select the row for editing or removal.     Setting Proxy Server options  Proxy server information may be needed to allow HP SUM to access ftp.hp.com to determine if updates are available and needed. To enter proxy server details:  On the Source Selections screen, click Proxy Options in the Current Repositories table. The link is in the &#8220;Additional&#8221; field of the &#8220;Check for Latest Updates from ftp.hp.com&#8221; row in the table.  In the Enter the Proxy Details dialog box, check Use Proxy server details.  Choose Server or Script.  If you chose Server, enter the server IP Address and Port information.  If you chose Script, enter the script location in one of the following ways:  Click Detect Proxy to automatically add the default location of the configuration script.  Manually enter the address.  Enter the User ID (if necessary).  Enter the Password (if necessary).  Click OK.  Using multiple repositories  HP SUM allows you to select one or more repositories when selecting components to be installed. You can have a different filter set for each repository. Be aware of the following items:  If a component is located in more than one repository, HP SUM will use the version that is in the repository that is listed highest on the Current Repositories table.  If a component is located in a local repository and it is also on ftp.hp.com, HP SUM will use the local version.  Download components for target discovery  If you choose to pull updates from the web, when you click Next on the Source Selections screen you will see the Download Permissions screen. This list includes both Linux and Windows&reg; components used for target discovery. If your environment does not include targets running the Linux or Windows&reg; OS, you can remove these components from the list to reduce the number of components that HP SUM downloads to your system.  Related topics  Add Repository  Edit Repository  Remove Repository     @@@  NOTE:  The check box by the repository name controls whether a repository is used in updates; it does not select the row for editing or removal.     Configure Components  Generate and View Reports  More information  HP SUM Help Contents  HP SUM Glossary  To download the HP SUM User Guide, go to the HP website.  "},{"id":8,"title":"Add a repository","url":"hpsum_add_repository_help_en.htm","text":"If the default repositories do not include the component or bundle updates, use the following steps to add a new repository:  Click Add Repository, and then choose Firmware Only, Software Only, or Both.  You can choose the updates to use when you add or edit a repository. By default, HP SUM displays firmware and software updates. If you want to view which updates are being used in an existing repository, select the repository in the Current Repositories table, and then click Edit Repository.  Both - HP SUM will display component firmware and software updates that are ready.  Firmware only - HP SUM will only display component firmware updates that are ready.  Software only - HP SUM will only display software firmware updates that are ready.     @@@  NOTE:  If you select firmware or software only, you might not have any updates to apply to a device on the Select Bundles or Select Components screens.     Enter an optional name for the repository in Repository Name.  Click Browse to open a navigation window, or enter the path to the directory that holds the updates in Repository Location.  Click OK.  Related topics  Source Selections  Edit Repository  Remove Repository  Configure Components  Generate and View Reports  More information  HP SUM Help Contents  HP SUM Glossary  To download the HP SUM User Guide, go to the HP website.  "},{"id":9,"title":"Edit a repository","url":"hpsum_edit_repository_help_en.htm","text":"You can edit a repository to change its name or location, or to filter the repository&#8217;s updates.  Follow these steps to edit a repository:  If you want to change the name of a repository, select the line of the repository you want to edit, and then click Edit Repository.  Edit the Repository Name.  Choose Firmware Only, Software Only, or Both.  You can choose the updates to use when you add or edit a repository. By default, HP SUM displays firmware and software updates. If you want to view which updates are being used in an existing repository, select the repository in the Current Repositories table, select the repository in the Current Repositories table, and then click Edit Repository.  Both - HP SUM will display component firmware and software updates that are ready.  Firmware Only - HP SUM will only display component firmware updates that are ready.  Software Only - HP SUM will only display software firmware updates that are ready.     @@@  NOTE:  If you select firmware or software only, you might not have any updates to apply to a device on the Select Bundles or Select Components screens.     Click OK to save the changes.     @@@  NOTE:  The check box by the repository name controls whether a repository is used in updates; it does not select the row for editing or removal.     Related topics  Source Selections  Add Repository  Remove Repository  Configure Components  Generate and View Reports  More information  HP SUM Help Contents  HP SUM Glossary  To download the HP SUM User Guide, go to the HP website.  "},{"id":10,"title":"Remove a repository","url":"hpsum_remove_repository_help_en.htm","text":"Follow these steps to remove a repository  Select the repository you want to remove by clicking its row in the table to highlight it.  When the correct row is highlighted, click Remove Repository.  Click Yes if you want to remove the repository, click No to cancel.     @@@  NOTE:  The check box by the repository name controls whether a repository is used in updates; it does not select the row for editing or removal.     Related topics  Source Selections  Add Repository  Edit Repository  Configure Components  Generate and View Reports  More information  HP SUM Help Contents  HP SUM Glossary  To download the HP SUM User Guide, go to the HP website.  "},{"id":11,"title":"Configure components","url":"hpsum_configure_repository_help_en.htm","text":"Some components might have required or optional configuration settings. Configuration parameters can include information necessary to set up the component correctly or passwords required for software installed by the component. The configuration is stored within the component and is propagated to all targets. If the optional configuration data of a component is not provided and the component has not been installed previously, then default values for that configuration data are used. If the component has been previously installed and configured and no changes are made to the configuration data, then the existing configuration information is preserved. Component configuration requires that Smart Components are in a write-accessible location. A CD/DVD or read-only network share is not supported.  Configurable components are indicated in the Status column on the Select Sources screen.  Use these steps to configure a component.  Click Configure Components, select the component you want to configure, and then click Configure.  Follow the instructions when the Item Configuration screen appears.  When you finish configuring all the components, click OK to return to the Source Selections screen.     @@@  NOTE:  If more than one repository contains the same component, HP SUM will only use the component located in the repository closest to the top of the Current Repositories table.     Related topics  Source Selections  Add Repository  Edit Repository  Remove Repository  Generate and View Reports  More information  HP SUM Help Contents  HP SUM Glossary  To download the HP SUM User Guide, go to the HP website.  "},{"id":12,"title":"Select targets","url":"hpsum_select_targets_help_en.htm","text":"The Select Targets screen, allows you to do the following:  Select targets (for example, servers or enclosures)  Add targets  Edit targets  Remove targets  Generate and view reports  Manage groups  Enter credentials for targets  The Select Targets screen automatically detects the local system running HP SUM and adds it to the targets list. To find new targets, click Find Targets or Add Single Target. For more information, see \"Find and Discover Targets\" or \"Add Single Target.\"  If you have an enclosure that has different target types that share credentials and need to be updated at the same time, create a group to manage them. For more information on creating and editing groups, see \"Manage Groups.\"  The table displays the following target information:  Check box&#8212;Targets with selected checkboxes are updated. Click the checkbox to select or clear a target for update.  Target Name&#8212;This field displays the IP address of the target or group.  Status&#8212;This field displays a message indicating whether or not the target is ready to be updated. Enter the credentials for each target you are updating. For more information, see \"Enter Target Credentials.\"     @@@  NOTE:  The target status Ready means that HP SUM can detect the target, and is able to take inventory of the target. No analysis occurs until you click Next.     Last Updated&#8212;This field displays the last time the target was updated.  Associated Targets&#8212;This field displays the associated devices of the target.  Description&#8212;This field displays the description of the target.  Type&#8212;This field displays the type of target (for example, iLO or Onboard Administrator).  Inter-target dependency  HP SUM will find potential targets by checking the OA host server list for all targets you add. HP SUM will ask you if you want to add the potential targets it found, and will do dependency checking for these servers.  Dependency checking  Dependency checking is an integral function of creating a supported configuration before HP SUM deployment. During this process, HP SUM ensures that the requirements for a component/target update are met. These include system requirements (for example, libraries and services) for the component or target/associated devices of the target have compatible software and firmware revisions. This process is initiated automatically and silently after the HP SUM discovery process and it involves:  Checking the dependencies of component /target/ or devices associated with targets. Examples of dependency checking:  Health component requirement for installation of the SNMP Agents  Required Operating System libraries  Compatibility of OA, VC, and iLO firmware versions  Indicating if there is a dependency failure. Failures are displayed in the HP SUM GUI, and also saved in a log file.  To resolve any dependencies that were indicated during this process, review the logs and correct the failures. After resolving the dependencies, restart the HP SUM application.     @@@  NOTE:  HP recommends that you check for dependencies before starting HP SUM.        @@@  NOTE:  For Superdome 2 servers that do not support online firmware updates, power down all Superdome 2 partitions in the complex. If you do not power down all the partitions, a Failed Dependencies error appears. On the Select Devices screen, click Ignore Warnings, and HP SUM powers down the partitions for you after you begin the installation process.     Related topics  Target Types  Find and Discover Targets  Add Single Target  Manage Groups  Enter Target Credentials  Edit Target  Remove Targets  Schedule Updates  Generate and View Reports  More information  HP SUM Help Contents  HP SUM Glossary  To download the HP SUM User Guide, go to the HP website.  "},{"id":13,"title":"Target types","url":"hpsum_target_types_help_en.htm","text":"Supported target types include:  Server&#8211;a local host or a remote server.  iLO  Onboard Administrator  Virtual Connect  Related topics  Select Targets  Find and Discover Targets  Add Single Target  Manage Groups  Enter Target Credentials  Edit Target  Remove Targets  Schedule Updates  Generate and View Reports  More information  HP SUM Help Contents  HP SUM Glossary  To download the HP SUM User Guide, go to the HP website.  "},{"id":14,"title":"Find and discover targets","url":"hpsum_find_discover_targets_help_en.htm","text":"To search for multiple targets on a network:  Click Find Targets.  Select IP Address Range, Port Address, or LDAP Scan for Remote Targets, and then click OK.  IP Address&#8211;This option enables you to search a range of IP addresses in IPv4 or IPv6 format. Enter the required address range information, click Search, select the target, and then click Add to List.  Port Address&#8211;This option enables you to search in a range of IP addresses and specific port address.  LDAP Scan for Remote Targets&#8211;This option enables you to search for targets using an LDAP query.  Related Topics  Select Targets  Target Types  Add Single Target  Manage Groups  Enter Target Credentials  Edit Target  Remove Targets  Schedule Updates  Generate and View Reports  More information  HP SUM Help Contents  HP SUM Glossary  To download the HP SUM User Guide, go to the HP website.  "},{"id":15,"title":"Add a single target","url":"hpsum_add_singletarget_help_en.htm","text":"Use the following steps to add a single target:  Click Add Single Target.  Type the IP or DNS address of the target.  Select the type of target from the dropdown list (optional). If you leave this field as the default setting, HP SUM will detect the type of target during the discovery process. If you select the correct target type, the discovery process is faster.  Type a brief description of the target (optional).  Enter the root or administrator Username and Password.  Click OK. This will begin the discovery process of the target that is added.  Related Topics  Select Targets  Target Types  Find and Discover Targets  Manage Groups  Enter Target Credentials  Edit Target  Remove Targets  Schedule Updates  Generate and View Reports  More information  HP SUM Help Contents  HP SUM Glossary  To download the HP SUM User Guide, go to the HP website.  "},{"id":16,"title":"Edit a target","url":"hpsum_edit_target_help_en.htm","text":"Use the following steps to edit a target:  Highlight a target, and then click Edit Target.  Type a brief description of the target (optional).  Enter the root or administrator username and password.  Click OK after entering the information to exit this page.  Related Topics  Select Targets  Target Types  Find and Discover Targets  Add Single Target  Manage Groups  Enter Target Credentials  Remove Targets  Schedule Updates  Generate and View Reports  More information  HP SUM Help Contents  HP SUM Glossary  To download the HP SUM User Guide, go to the HP website.  "},{"id":17,"title":"Remove a target","url":"hpsum_remove_target_help_en.htm","text":"Select a target, highlighting the entire line, and then click Remove Target.  If you remove a target, HP SUM removes the target from any groups and any scheduled updates.  Related Topics  Select Targets  Target Types  Find and Discover Targets  Add Single Target  Manage Groups  Enter Target Credentials  Edit Target  Schedule Updates  Generate and View Reports  More information  HP SUM Help Contents  HP SUM Glossary  To download the HP SUM User Guide, go to the HP website.  "},{"id":18,"title":"Add or edit a group","url":"hpsum_manage_groups_help_en.htm","text":"Use the following steps to add or edit groups:  Add a new group:  Enter a Group Name.  Enter a Description (optional).  From the Available Targets list, select the targets to add to the group.  Click Add.  When you are finished, click OK.  Edit an existing group:  To add one or more targets to the group, select targets in the Available Targets list, and then click Add.  To remove one or more targets from the group, select the targets in the Targets in Group list, and then click Remove.  Enter a Description (optional).  Click OK.  Related Topics  Select Targets  Target Types  Find and Discover Targets  Add Single Target  Enter Target Credentials  Edit Target  Remove Targets  Schedule Updates  Generate and View Reports  More information  HP SUM Help Contents  HP SUM Glossary  To download the HP SUM User Guide, go to the HP website.  "},{"id":19,"title":"Enter target credentials","url":"hpsum_enter_credentials_help_en.htm","text":"You must enter the credentials (administrator user name and password) for all targets, including the Local Host, if you are updating it.  In the Select Targets screen table, select one or more targets by clicking to highlight the row(s).  Click Enter Credentials.  In the Enter Credentials for the Target(s) dialog box, select one or more targets. The credentials you enter will be applied to all selected targets. The Select All button selects all targets in the list.  Click Add Credentials.  In the Enter Credentials for Target dialog box:  Enter a user name and password with root or administrator rights.  Select what HP SUM should do if it detects an update already running.  Click OK to save and close the dialog box.  Click Done.  In the Select Targets screen table, the Status field will display progress messages as HP SUM verifies the credentials you entered.  Related Topics  Select Targets  Target Types  Find and Discover Targets  Add Single Target  Manage Groups  Edit Target  Remove Targets  Schedule Updates  Generate and View Reports  More information  HP SUM Help Contents  HP SUM Glossary  To download the HP SUM User Guide, go to the HP website.  "},{"id":20,"title":"Install updates","url":"hpsum_install_updates_help_en.htm","text":"The Review/Install Updates allows you to do the following:  Review target information  Address any dependency problems  Select installation options  Select reboot options  Schedule updates  Select bundles to install on bundles and/or targets  Select components to install to bundles and/or targets  Generate and view reports  Abort an installation  This screen appears after HP SUM completes the dependency checks for each target. The status column notifies you whether each target has updates available, is ready to update, or if there are dependencies you need to resolve.  On the Select Bundles or Select Components screen, you can select the devices on each target that you want to update. Click Select Bundles to use a collection of components that have been tested together for the target. The Select Bundles screen also allows you to install unbundled components in addition to the bundles available for the target. Click Select Components to apply individual components to devices. For more information on selecting bundles or components, see \"Select Bundles\" or \"Select Components.\"  The Selection area of the screen displays the following information:  Target Name&#8212;This field displays the name of the target selected for update.  Status&#8212;This field displays the status of the target. The status message &#8220;Ready to update&#8221; indicates that at least one update is selected for installation. Status messages about failed dependencies also appear in this field. To select updates, resolve failed dependencies, or view device selection problems, click Select Bundles or Select Components. Both links display a list of all available updates for your targets.  The Select Bundles screen lists updates bundled in release sets first, by bundle, followed by unbundled updates components. If a bundle is checked, then at least one part of that bundle is selected. Expand the items to view and select or clear the disk controllers and disk drives available for update.  The Select Components screen lists all available updates separately, whether or not they are included in bundles. The list has two parts. Updates that are selected to be installed are listed at the top, followed by any updates that are not selected. You can select or clear updates in this view, as well as in the Select Bundles view. If a component is part of multiple bundles, it is only shown once. If there are multiple versions of a component, HP SUM adds an expansion box next to the most recent version of the component. To install and older version of the component, expand the list, and then select the older component version.     @@@  NOTE:  If you select individual components from the Select Unbundled Components list on the Select Bundles screen, these selections are also applied to the Select Components screen.     Last Updated&#8212;This field displays the last time this target was updated.  Associated Target&#8212;This field displays the IP address of the target, if the target is listed on another server's OA host servers list.  Description&#8212;This field displays a brief description of the target.  Install Updates  Click Install to begin installing the updates after you have resolved all dependency issues. For more information, see \"Select Devices.\"  Abort Installation  Click Abort Installation to complete the installation of the current component and then abort the installation of the remaining components.  View failed dependencies  If a failed dependency occurs, then you must resolve it by ensuring the prerequisite libraries or the appropriate software or firmware components are available before proceeding with the installation. Click on the Failed Dependencies to see what changes you need to make.  Related Topics  Select Bundles  Select Components  Select Devices  Installation Options  Reboot Options  Schedule Updates  Generate and View Reports  More information  HP SUM Help Contents  HP SUM Glossary  To download the HP SUM User Guide, go to the HP website.  "},{"id":21,"title":"Select bundles","url":"Selections_en.htm","text":"The Bundle Components Selections screen displays the following information for a selected target:  Select Devices&#8212;This field displays all bundled and unbundled updates you can install on the target.  Status&#8212;This field displays whether the target is ready to be updated, or if there are dependencies that need to be resolved before beginning the update.  Installed Version&#8212;This field displays the bundle or component version installed on the target.  Active Version&#8212;This field displays the version of the bundle or component that is currently active. This might differ from the installed version if the bundle or component required a restart, and the restart has not happened yet.  Available Version&#8212;This field displays the newest version available, if it is not active. Some updates require rebooting the target. If the target has not been rebooted, then the new version is installed, but not yet active.  Optional&#8212;This field displays links to actions you can perform to for the target.  Select Devices&#8212;Click this link to select devices associated with this target. You can select the bundles that you want to apply, and view any errors or warnings that might be associated with the bundle or component.  Installation Options&#8212;Click this link to open the Install Options screen. For more information about installation options, see \"Installation Options.\"  Re-analyze&#8212;An error or warning might appear before applying the update. If you see the same error or warning after correcting the problem, click Re-analyze to run the discovery process again. Use the re-analyze function when you have decided on a specific bundle or component version to apply, but HP SUM has found a newer bundle or component version. Check the bundle or component version you want to apply, de-select the version you do not want to apply, and then click Re-analyze to perform discovery and look for any errors or warnings that might affect the installation.  To select the bundles to update on the selected target:  Click Select Bundles on the Review/Install Updates screen.  Check the bundle that you want to apply to the target.  To update individual components that are not part of a bundle:  Click Select Bundles on the Review/Install Updates screen.  Click the arrow next to Unbundled Components to expand the list.  Check each component that you want to update on the selected target. If there is a dependency failure, click Failed Dependency to see potential solutions for the failed dependency.     @@@  NOTE:  If you select individual components from the Select Unbundled Components list on the Select Bundles screen, these selections are also applied to the Select Components screen.      @@@  NOTE:  If HP SUM shows no devices you can update, you might need to change the types of updates to use on the Edit Repository screen. For more information, see \"Edit Repository.\"     Related Topics  Install Updates  Select Components  Select Devices  Installation Options  Reboot Options  Schedule Updates  Generate and View Reports  More information  HP SUM Help Contents  HP SUM Glossary  To download the HP SUM User Guide, go to the HP website.  "},{"id":22,"title":"Select components","url":"components_select_en.htm","text":"This screen allows you to install individual smart components that are not contained in a bundle. You can choose the devices to update, and choose whether to activate the updates immediately, or wait until the next scheduled target maintenance.  In the Review/Install window, click Select Components for a target. The Select Components screen shows applicable components.  Select the components that you want to install.  Click Configure Now and then select Upload and Active to activate the update. To wait until the next scheduled maintenance to activate the update, select Upload and Do not Activate.  Check each component that you want to update on the selected target. If there is a dependency failure, click Failed Dependency to see potential solutions to the failed dependency.     @@@  NOTE:  If HP SUM shows no devices you can update, you might need to change the types of updates to use on the Edit Repository screen. For more information, see \"Edit Repository.\"     Click OK.Related Topics  Install Updates  Select Bundles and Unbundled Components  Select Devices  Installation Options  Reboot Options  Schedule Updates  Generate and View Reports  More information  HP SUM Help Contents  HP SUM Glossary  To download the HP SUM User Guide, go to the HP website.  "},{"id":23,"title":"View firmware mismatch details","url":"components_select_en_2.htm","text":"If you have a multi-blade server, you might encounter an instance where the device bays are running different versions of component firmware. Before you can update the server, you need to first correct the mismatch. Use HP SUM to update the bays so that they are using the same firmware version. After you update the bay firmware, close HP SUM. To perform the remaining updates, reopen HP SUM.  Related Topics  Install Updates  Select Bundles and Unbundled Components  Select Devices  Installation Options  Reboot Options  Schedule Updates  Generate and View Reports  More information  HP SUM Help Contents  HP SUM Glossary  To download the HP SUM User Guide, go to the HP website.  "},{"id":24,"title":"Select devices","url":"select_devices_en.htm","text":"On the Select Devices screen, select the devices on the target that you want to update. You can also review any dependency problems that need to be resolved before HP SUM begins the update installation.  To select devices:  To reach the Select Devices screen, click Select Devices on the Select Bundles or Select Components screen.  Select the checkbox for the device that you want to update. The Status field displays messages about the selected device. If you cannot update a device, the Status field displays a brief explanation.  View any errors or warnings displayed at the bottom of the screen. Correct errors before continuing. Warnings do not prevent the installation, but continuing an installation without correcting the problem that caused the warning might cause more serious problems. To continue without resolving the warnings, select Ignore Warnings.  After you have selected the devices, click OK to exit this screen.  Related Topics  Install Updates  Select Bundles  Select Components  Installation Options  Reboot Options  Schedule Updates  Generate and View Reports  More information  HP SUM Help Contents  HP SUM Glossary  To download the HP SUM User Guide, go to the HP website.  "},{"id":25,"title":"View firmware details","url":"hpsum_firmwaredetails_help_en.htm","text":"You can view the firmware detail screen from these screens:  Review/Install Updates  Select Bundles  Select Components  To open the view firmware details, do one of the following:  Click Installed Version on the Select Bundles or Select Components screen.  Click Mismatch Found on the Review/Install Updates screen, if displayed.  The View Firmware Details screen provides information about:  Bundle version  iLO firmware version  Power Monitor firmware version  System firmware version  FPGA firmware version  The bundle version is only displayed if all four firmware versions match a known bundle. If there is no known bundle, then HP SUM will display Unknown.  Related Topics  Install Updates  Select Bundles  Select Components  Installation Options  Reboot Options  Schedule Updates  Generate and View Reports  More information  HP SUM Help Contents  HP SUM Glossary  To download the HP SUM User Guide, go to the HP website.  "},{"id":26,"title":"Installation options","url":"hpsum_installation_options_help_en.htm","text":"   @@@  CAUTION:  The ability to force the installation of components is generally unnecessary and is not recommended. Incorrect use could result in data loss and/or system failure.     If you set the Installation Options from the Review/Install Updates screen, you set these options for all the targets. If you want to set installation options for specific targets, click Select Bundles or Select Components for the target, and then click Installation Options for the target.  Click Installation options.  Click Check here to enable force options.  Click Downgrade or Rewrite, depending on whether you want to downgrade the firmware version, or overwrite the current firmware version.  Force upgrade bundles, firmware, or software.  Bundles&#8212;Allows the selection of older PSP and firmware bundles.  Firmware&#8212;Allows the selection of older firmware components.  Software&#8212;Allows the selection of older PSP or software bundles.     @@@  NOTE:  You cannot use HP SUM to downgrade a Virtual Connect.     Related Topics  Install Updates  Select Items to Install  Reboot Options  Schedule Updates  Generate and View Reports  More information  HP SUM Help Contents  HP SUM Glossary  To download the HP SUM User Guide, go to the HP website.  "},{"id":27,"title":"Reboot options","url":"hpsum_reboot_options_help_en.htm","text":"If you set the Reboot Options from the Review/Install Updates screen, the reboot options are set for all the targets. If you want to set reboot options for only specific targets, click Select Bundles or Select Components for the target, and then click Reboot Options for the target.  To set the reboot options:  Click Reboot Options.  Check Reboot System After Installation to set the reboot.  Check If Needed or Always.  Click OK.     @@@  NOTE:  Reboot Delay and Reboot Message do not apply for Integrity servers.        @@@  NOTE:  For Superdome 2 servers, the reboot options are set for each partition on the Select Devices screen. HP SUM does not support global reboot options for Superdome 2 servers.     Related Topics  Install Updates  Select Bundles  Select Components  Select Items to Install  Installation Options  Schedule Updates  Generate and View Reports  More information  HP SUM Help Contents  HP SUM Glossary  To download the HP SUM User Guide, go to the HP website.  "},{"id":28,"title":"Schedule updates","url":"hpsum_schedule_update_help_en.htm","text":"Use these steps to schedule a time to run the updates.  Click Schedule Update.  Click Create Schedule, type a schedule description, and then click OK.  Select the targets or groups from the Unscheduled Targets list, and then click Add.  Select a date and time to start the updates. Check UTC if you want to use Coordinated Universal Time, and not the time zone listed in the Time Zone field.  Click Save and Continue, click Done, and then click OK. If you click the X to close the window will not save the schedule.  The schedule details are updated in the Target Status.  The schedule will be completed when you click Install on the Review/Install Updates screen.     @@@  NOTE:  Schedule settings might be lost if the HP SUM session is closed. HP recommends not to exit from an HP SUM session if a scheduled update has been set.     More information  HP SUM Help Contents  HP SUM Glossary  To download the HP SUM User Guide, go to the HP website.  "},{"id":29,"title":"Generate and view reports","url":"hpsum_generate_view_reports_help_en.htm","text":"You can generate either an HTML or XML report file. You can view both files in a web browser, such as Internet Explorer. The supported browsers for viewing the report files are Microsoft&reg; Internet Explorer 6.0 and Mozilla Firefox 3.5 and above. The XML reports also allow you to write programs to pull the report information and display it in other locations.  Generate a report  Click Generate Report.  Click the Browse button and then select the directory where you want to save the report.  Choose the topic you want to view in the report. Topics that are not valid are grayed out. The Report name will be displayed next to the report selected once it is checked.  Inventory Selections - This report provides the details of the contents in a repository.  Target Firmware - This report provides the firmware versions for the selected targets. You can generate this report after you have entered the target credentials and HP SUM completes the discovery process on the Select Targets screen.  Target Installable details - This report provides the selected targets or devices that require the update. HP SUM will collect all the information available for this report on the Review/Install Update screen.  Choose the type of report to generate:  HTML  XML  Check the View generated report box if you want to view the report immediately.  Click Generate.  View a report  Click View Report.  Click the Browse button and then select the report you want to view, and then click View.  More information  HP SUM Help Contents  HP SUM Glossary  To download the HP SUM User Guide, go to the HP website.  "},{"id":30,"title":"Advanced topics","url":"hpsum_advanced_topics_en.htm","text":"More information  HP SUM Help Contents  HP SUM Glossary  To download the HP SUM User Guide, go to the HP website.  "},{"id":31,"title":"Server virtualization detection and support","url":"126188.htm","text":"HP SUM, running in the context of a Windows&reg; PSP or ISP, supports server virtualization that runs on a Windows&reg; host. However, HP SUM, running in the context of a Windows&reg; PSP, does not run on a VMware host or on a guest operating system environment regardless of what host hypervisor you use.  HP SUM, running in the context of the HP Smart Update Firmware DVD, does not support server virtualization that runs on a Windows&reg; or Linux host and blocks attempts to install firmware from a guest or child virtual machine. The server virtualization does not run on a VMware host or on a guest operating system environment regardless of which host hypervisor you use. The HP Smart Update Firmware DVD does not boot to a guest operating system environment.  More information  HP SUM Help Contents  HP SUM Glossary  To download the HP SUM User Guide, go to the HP website.  "},{"id":32,"title":"Configuring IPv6 networks with HP Smart Update Manager","url":"126199.htm","text":"Starting with HP Smart Update Manager version 3.2.0, you can deploy to remote targets in IPv6-based networks for Windows&reg; and Linux target servers. Using HP Smart Update Manager with IPv6 networks presents challenges for IT administrators.  For Windows&reg;-based servers, to communicate with remote target servers, HP Smart Update Manager uses either existing credentials or user-provided user name and password to connect to the admin$ share. This share is an automatic share provided by Windows Server&reg;. After HP Smart Update Manager connects to the admin$ share, it copies a small service to the target server for the duration of the installation. After this service starts, HP Smart Update Manager uses this service to communicate between the local and remote target server. During this process, HP Smart Update Manager opens ports in the Windows&reg; firewall to enable HP Smart Update Manager to use SOAP calls over SSL to pass data among local and remote systems. These ports are defined in Allowing ports in HP Smart Update Manager. After the installation is completed or canceled, HP Smart Update Manager stops the remote service, removes it from the target server, closes the port on the Windows&reg; firewall, and then releases the share to the target server admin$ share.  For Linux-based servers, to communicate to remote target servers, HP Smart Update Manager starts by using the user-provided user name and password to create a SSH connection to the target server. After the HP Smart Update Manager connects, copies a small service to the target server for the duration of the installation. After this service starts, HP Smart Update Manager uses this service to communicate between the local and remote target server. During this process, HP Smart Update Manager opens ports in the iptables firewall to enable HP Smart Update Manager to use SOAP calls over SSL to pass data between the local and remote systems. These ports are defined in Allowing ports in HP Smart Update Manager. When the installation is completed or canceled, HP Smart Update Manager stops the remote service, removes it from the target server, closes the port in the iptables firewall, and then closes the SSH connection to the target server.  More information  HP SUM Help Contents  HP SUM Glossary  To download the HP SUM User Guide, go to the HP website.  "},{"id":33,"title":"Configuring IPv6 for Windows Server 2003","url":"126202.htm","text":"For information on setting up a Windows Server&reg; 2003 operating system within an IPv6 network, see the online Microsoft&reg; Technet article Step-by-Step Guide for Setting Up IPv6 in a Test Lab.  Before using HP Smart Update Manager to deploy software and firmware updates to remote Windows Server&reg; 2003 servers, you must add a registry entry to enable file sharing connections over IPv6 networks. To make the registry entry:  Start the Registry Editor (Regedt32.exe).  Locate and click the following key in the registry:  HKEY_LOCAL_MACHINE\\System\\CurrentControlSet\\Services\\LanmanServer\\Parameters  On the Edit menu, click Add Value.  Add the following registry value:  Value name: DisableStrictNameChecking  Data type: REG_DWORD  Radix: Decimal  Value: 1  Quit the Registry Editor.  For more information about these steps, see the Microsoft&reg; Knowledge Base Item 281308 on the Microsoft&reg; website.  IPv6 addresses can be passed to HP Smart Update Manager in command line arguments or using the HP Smart Update Manager user interface. In the HP Smart Update Manager user interface, you can add a remote host on an IPv6 network by either entering the DNS name of the IPv6 target server or by selecting the IPv6 address button and entering the IPv6 address. HP Smart Update Manager supports both the short-name and full IPv6 notation. You do not need to add the optional interface number when you enter the address.  If you cannot connect to the target server or receive a Discovery failed message when executing HP Smart Update Manager in an IPv6 environment, see the troubleshooting section.  After you connect to the target server, all other HP Smart Update Manager functions work identically. Log files for IPv6 hosts are stored with all other HP Smart Update Manager files in the \\CPQSYSTEM\\hp\\log\\<ip_address> directory.  More information  HP SUM Help Contents  HP SUM Glossary  To download the HP SUM User Guide, go to the HP website.  "},{"id":34,"title":"Configuring IPv6 for Windows Server 2008","url":"126204.htm","text":"HP Smart Update Manager provides the most robust support for remote deployment when using Windows Vista&reg; as a client to Windows Server&reg; 2008-based servers. Using HP Smart Update Manager in this environment enables you to use all the capabilities of IPv6 including link-local, site-local, and global IP addresses for both local and remote target servers. Windows Vista&reg;, when used as a client to run HP Smart Update Manager to remote Windows Server&reg; 2008 operating systems or as a target operating system on HP Workstation server blades, provides the infrastructure that supports full IPv6 deployment of software and firmware updates from HP Smart Update Manager.     @@@  NOTE:  Windows&reg; XP clients are not supported in IPv6 networks for HP Smart Update Manager deployment.     IPv6 addresses can be passed to HP Smart Update Manager in command line arguments or using the HP Smart Update Manager user interface. In the HP Smart Update Manager user interface, you can add a remote host on an IPv6 network by either entering the DNS name of the IPv6 target server or by selecting the IPv6 address button and entering the IPv6 address. HP Smart Update Manager supports both the short-name and full IPv6 notation. You do not need to add the optional interface number when you enter the address.  If you cannot connect to the target server or receive a Discovery failed message when executing HP Smart Update Manager in an IPv6 environment, see the troubleshooting section.  After you connect to the target server, all other HP Smart Update Manager functions work identically. Log files for IPv6 hosts are stored with all other HP Smart Update Manager files in the \\CPQSYSTEM\\hp\\log\\<ip_address> directory.  More information  HP SUM Help Contents  HP SUM Glossary  To download the HP SUM User Guide, go to the HP website.  "},{"id":35,"title":"Limitations of IPv6 for Windows Server 2003 and Windows Server 2008","url":"126207.htm","text":"Windows Server&reg; 2003 requires site-local addresses to provide the necessary file-sharing capabilities needed by HP Smart Update Manager. This means that link-local and global IPv6 addresses are not supported as remote targets with HP Smart Update Manager.  Windows Server&reg; 2008 or Windows&reg; environments do not have any known limitations to using HP Smart Update Manager.     @@@  NOTE:  Windows&reg; XP clients are not supported in IPv6 networks for HP Smart Update Manager deployment.   More information  HP SUM Help Contents  HP SUM Glossary  To download the HP SUM User Guide, go to the HP website.  "},{"id":36,"title":"Troubleshooting","url":"hpsum_troubleshooting_help_en.htm","text":"More information  HP SUM Help Contents  HP SUM Glossary  To download the HP SUM User Guide, go to the HP website.  "},{"id":37,"title":"Collecting trace directories","url":"130668.htm","text":"HP SUM generates a set of debug trace logs located in the %TEMP%\\hp_sum directory on Windows systems. These files contain internal process and debug information, which can be useful in determining HP Smart Update Manager failures.  The debug trace files can be located under %temp%\\hp_sum for windows. The log files can be located under C:\\cpqsystem\\hp\\log. These files provide the following information and are appended in each HP SUM session.  HP SUM has a utility named GatherLogs.exe (Windows) or GatherLogs.sh (Linux) to create a compressed file (Windows: .zip; Linux: tar.Z) with all the logs. If you need to review the log files, you can run this utility to gather all the logs in one file.  Debug Trace Files  Function  Opman.trace  Provides operations manager trace data of the overall installation process, details of repository/ components added/removed and general errors if any.  InventoryResults.xml  Provides details of the component inventory from the repositories.  Settings.xml  Provides general settings information of HP SUM such as Force downgrade or upgrade.  SourceClient.trace  Provides trace data of repository manager and general errors if any.  Hpsumiserver\\Hpsumiserver.log  This log contains trace data for HP SUM SOAP server sessions.  Hpsumiserver\\HpsumserverW32.log  Hpsumiserver\\localhpsumsoapserver.log  Contains information of the HP SUM SOAP server.  Sesssion.log  This log contains the data and time for each session has started. This file is saved in separate directory named with the date.  RepositoryManager  This directory provides the repository and component information This directory can be excluded in the trace data when collecting the trace files.  <target>\\Discoverymanager.log  Provides the details of interaction between the Operations Manager and the remote discovery client. If a discovery tool fails, it is reported to this trace file and surfaced as a Discovery Failed message. This log is target specific.  <target>\\Installmanager.log  Provides the interaction between the Operations Manager and the remote discovery client. If a discovery tool fails, it is reported to this trace file and surfaced as a Discovery Failed message. This log is target specific.  <target>\\<target name>_log.txt  Provides the trace data from operations manager for specific target.  <target>\\Settings.xml  Provides general settings information of HP SUM such as Force downgrade or upgrade for specific target.  Log Files  Function  <target>\\hpsum_log.txt  Note: <Target> is the name of the target in the source selections screen.  This log contains information of HP SUM discovery, installation status and errors if any.  Hpsum_detail_log.txt   This file contains the log data of the components.  hpsum_execution_log_<date>_<time>.log  Provides detailed information of execution of HP SUM  hpsum.ini  Stores persistent data on the user's system.  It is possible to look in the OpMan.trace file and see which component was winnowed from the installation set and which ones were added. Normally, components are winnowed if:  They do not support installation on the given OS  The hardware they are designed for is not discovered to be present in the server  The component is not for the type of target selected  The component does not report itself capable of being deployed to a given target  The component cannot be deployed in either the online or offline environment HP Smart Update Manager detects it is running in  The following is an example of the output trace in the OpMan.trace on how to determine if a component was prevented from being shown on the Select Items to Install screen or being deployed from the silent console mode. In the example, the binary image files 0.bin and 1.bin (which represented iLO firmware files), components cp011301.exe and cp011500.exe, and the HP BladeSystem Firmware Update Bundle for Windows represented by bundle file bp000648.xml were added to the installation set.  All the other components were removed for various reasons.  InstallSet.cpp[212]: Winnow--Adding FileName 0.bin  InstallSet.cpp[212]: Winnow--Adding FileName 1.bin  InstallSet.cpp[222]: Winnow--Removing FileName 2.bin  InstallSet.cpp[212]: Winnow--Adding FileName cp011301.exe  InstallSet.cpp[222]: Winnow--Removing FileName cp011321.exe  InstallSet.cpp[222]: Winnow--Removing FileName cp011489.exe  InstallSet.cpp[222]: Winnow--Removing FileName cp011497.exe  InstallSet.cpp[212]: Winnow--Adding FileName cp011500.exe  InstallSet.cpp[222]: Winnow--Removing FileName cp011504.exe  InstallSet.cpp[222]: Winnow--Removing FileName cp011505.exe  InstallSet.cpp[222]: Winnow--Removing FileName cp011550.exe  InstallSet.cpp[222]: Winnow--Removing FileName cp011560.exe  InstallSet.cpp[242]: Target 0: Added Bundle bp000648.xml  More information  HP SUM Help Contents  HP SUM Glossary  To download the HP SUM User Guide, go to the HP website.  "},{"id":38,"title":"Troubleshooting connection errors","url":"hpsum_connection_errors_help_en.htm","text":"If you are receiving an HP SUM Connection Error or Discovery Failed messages, follow these troubleshooting tips:  Ensure your workstation does not have an existing connection to the ADMIN$ share on the target IP address. If it does, it prevents HP SUM from connecting to the remote server&#8217;s share because Windows only allows one connection from a client to a server&#8217;s share. This can be verified by entering net use at a command prompt. If a share to the target IP address \\admin$ share exists, delete it, and then attempt the installation again.  Ensure that the target IP address server&#8217;s admin$ share is accessible. Validate the target server can be accessed by entering net use x: \\\\<ip_address_or_dns_name>\\admin$ for the target server IP address or DNS name. When the connection is validated, ensure that it is deleted by entering net use x: /d at the command prompt.  Ensure the user ID being used to connect to the target IP address server is part of the administrator&#8217;s group. If it is not, HP SUM blocks installation to the target.  Ensure WMI is enabled and running on all Windows target servers.  For Windows target servers, enter the username in DOMAIN\\USER format, where <user> is the administrative username, and <domain> is either the NETBIOS computer name or the AD domain name for this user account.  For Linux, ensure the SSH port is not blocked.  In rare cases, external storage enclosures might cause HP SUM to report a discovery failure or to hang. To resolve this issue, disconnect the external storage until the firmware updates are completed.  For Linux, ensure that the target server can be contacted through SSH and that the scp command is available to securely send files to the target server.  Ensure the firewall ports on any routers in the network as documented in the Enabling ports in HP Smart Update Manager section of this document.  The SEP product blocks HP SUM ability to communicate with remote targets if the Network Threat Analysis feature is enabled. Disable this feature while HP SUM is in use on the workstation.  Examine the OpMan.trace, IPScout.trace, OSScout.trace, discagent.trace, and discmanager.trace files to determine the cause of the failure. For more information, see \"Collecting trace directories\".  Ensure the server has a valid serial number.  More information  HP SUM Help Contents  HP SUM Glossary  To download the HP SUM User Guide, go to the HP website.  "},{"id":39,"title":"Recovering from network errors","url":"127612.htm","text":"If you receive the Couldn't resolve host name error or Failure when receiving data from the peer error, this might indicate a network problem. To resolve the errors, check your network connection on the target to make sure that the network connection is set up correctly.  More information  HP SUM Help Contents  HP SUM Glossary  To download the HP SUM User Guide, go to the HP website.  "},{"id":40,"title":"HP SUM hangs during discovery","url":"126219.htm","text":"If a system hang is observed during HP SUM discovery and the system is connected to external storage, in most cases disconnecting the external storage should resolve the issue.  More information  HP SUM Help Contents  HP SUM Glossary  To download the HP SUM User Guide, go to the HP website.  "},{"id":41,"title":"Running in a directory path containing double-byte characters","url":"135299.htm","text":"HP SUM hangs when it is run in a directory path that contains multi-bye character.  Do not run HP Smart Update Manager in directories containing multi-byte characters in the path name.  More information  HP SUM Help Contents  HP SUM Glossary  To download the HP SUM User Guide, go to the HP website.  "},{"id":42,"title":"Recovering from operating system limitations when using a Japanese character set","url":"126225.htm","text":"More information  HP SUM Help Contents  HP SUM Glossary  To download the HP SUM User Guide, go to the HP website.  "},{"id":43,"title":"Displaying the user-specified reboot message using a Japanese character set when running on a Linux operating system","url":"126228.htm","text":"You might specify a message to appear before the system shuts down during a reboot operation. When using a Japanese character set and running on a Japanese version of a Linux operating system, the message does not appear properly.  More information  HP SUM Help Contents  HP SUM Glossary  To download the HP SUM User Guide, go to the HP website.  "},{"id":44,"title":"Rebooting with the user-specified reboot message using a Japanese character set when running on a Windows operating system","url":"126229.htm","text":"You might specify a message to appear before the system shuts down during a reboot operation. When using a Japanese character set and running on a Japanese version of a Windows&reg; operating system, the message causes the reboot not to occur automatically.  For a successful reboot, you must click Exit. When the message is entered using CLI, the reboot message looks corrupted since the Japanese character set is not supported in CLI.  More information  HP SUM Help Contents  HP SUM Glossary  To download the HP SUM User Guide, go to the HP website.  "},{"id":45,"title":"Recovering from a blocked program on Microsoft Windows","url":"126221.htm","text":"More information  HP SUM Help Contents  HP SUM Glossary  To download the HP SUM User Guide, go to the HP website.  "},{"id":46,"title":"Configuring Windows firewall settings","url":"126222.htm","text":"The Windows&reg; Security Alert appears when a program is blocked from accepting connections from the Internet or a network.  To set the rules for the Windows&reg; Firewall and Security Policy, click Unblock, and then set your firewall settings to the following:  Click Start>Control Panel>Administrative Tools>Windows Firewall with Advanced Security>Inbound Rules>Remote Administration (NP-IN).  Select Enabled, and then select Allow the connections.  For Direct to iLO support, you must enable ping.  More information  HP SUM Help Contents  HP SUM Glossary  To download the HP SUM User Guide, go to the HP website.  "},{"id":47,"title":"Enabling ports in HP Smart Update Manager","url":"126223.htm","text":"The ports that HP Smart Update Manager uses cannot be configured. When HP Smart Update Manager port initiates communications to remote targets, it uses several well-known ports depending on the operating system. For Windows&reg;, it uses ports 138 and 445 to connect to remote targets (equivalent to remote and file print share functionality). For Linux, HP Smart Update Manager uses port 22 (SSH) to start the communications with the remote target.  HP Smart Update Manager uses defined ports to communicate between the remote target and the workstation where HP Smart Update Manager is executing. When you run HP Smart Update Manager, it uses the administrator/root privileges to dynamically register the port with the default Windows&reg; and Linux firewalls for the length of the application execution, then closes and deregisters the port. All communications are over a SOAP server using SSL with additional functionality to prevent man-in-the-middle, packet spoofing, packet replay, and other attacks. The randomness of the port helps prevent port scanning software from denying service to the application. The SOAP server is deployed on the remote target using the initial ports described above (ports 138, 445, and 22) and then allocates another independent port as documented below for its communications back to the workstation where HP Smart Update Manager is running. During shutdown of HP Smart Update Manager, the SOAP server is shutdown and removed from the target server, leaving the log files.  To deploy software to remote targets on their secure networks using HP Smart Update Manager, the following ports are used.  For Windows&reg;  Ports  Description  Port 22  This port is establishes a connection to the remote Linux server via SSH. For Integrity servers, HP SUM uses this port to discover target settings and transfer firmware files.  Ports 445 and 137/138/139  (Port 137 is used only if you are using NetBIOS naming service.)   These ports are needed to connect to the remote ADMIN$ share on target servers. These are the standard ports Windows&reg; servers use to connect to remote file shares. If you can connect remotely to a remote Windows&reg; file share on the target server, then you have the right ports open.  Ports 60000-60007  Random ports are used in this range to pass messages back and forth between the local and remote systems via SSL. These ports are used on the system running HP Smart Update Manager to send data to the target server.  Several internal processes within HP Smart Update Manager automatically use the port from 60000 when no other application uses it. If there is a port conflict, the manager uses the next available one. There is no guarantee that the upper limit is 60007 as it is dependent on how many target devices are selected for installation.  Ports 61000-61007  These ports are used from the target server back to the system running HP Smart Update Manager. The same mechanism is used by the remote access code as the 60000 ports, with the first trial port as 61000. There is no guarantee that the upper limit is 61007 when a conflict occurs. For the case of ipv4-only and one NIC, the lowest available one is used by HP Smart Update Manager to pass information between processes on the local workstation where HP Smart Update Manager is executed, and the next available one is used to receive messages from remote servers.  Port 62286  This port is the default for some internal communications. It is the listening on the remote side if there is no conflict. If a conflict occurs, the next available one is used.  Ports 80 or 63000-63005  The logs are passed to the target and the logs are retrieved via an internal secure web server that uses port 80 if it is available or a random port between 63000 and 63005, if it is not. This support allows updates of the iLO firmware without the need to access the host server and allows servers running VMware or other virtualization platforms to update their iLO without the need to reboot their server or migrate their virtual machines to other servers. For Integrity servers, HP SUM uses this port to discover target settings and transfer firmware files.  For Linux  Port  Description  Port 22  This port is establishes a connection to the remote Linux server via SSH. For Integrity servers, HP SUM uses this port to discover target settings and transfer firmware files.  Ports 60000-60007  Random ports are used in this range to pass messages back and forth between the local and remote systems via SSL. These ports are used on the system running HP Smart Update Manager to send data to the target server.  Several internal processes within HP Smart Update Manager automatically use the port from 60000 when no other application uses it. If there is a port conflict, the manager uses the next available one. There is no guarantee that the upper limit is 60007 as it is dependent on how many target devices are selected for installation.  Ports 61000-61007  These ports are used from the target server back to the system running HP Smart Update Manager. The same mechanism is used by the remote access code as the 60000 ports, with the first trial port as 61000. There is no guarantee that the upper limit is 61007 when a conflict occurs. For the case of ipv4-only and one NIC, the lowest available one is used by HP Smart Update Manager to pass information between processes on the local workstation where HP Smart Update Manager is executed, and the next available one is used to receive messages from remote servers.  Port 62286  This port is the default for some internal communications. It is used for listening on the remote side if there is no conflict. If a conflict occurs, the next available one is used.  Ports 80 or 63000-63005  The logs are passed to the target and the logs are retrieved via an internal secure web server that uses port 80 if it is available or a random port between 63000 and 63005, if it is not. This support allows updates of the iLO firmware without the need to access the host server and allows servers running VMware or other virtualization platforms to update their iLO without the need to reboot their server or migrate their virtual machines to other servers. For Integrity servers, HP SUM uses this port to discover target settings and transfer firmware files.  More information  HP SUM Help Contents  HP SUM Glossary  To download the HP SUM User Guide, go to the HP website.  "},{"id":48,"title":"Troubleshooting HP Smart Update Manager in IPv6 networks","url":"126234.htm","text":"If HP Smart Update Manager cannot connect to the remote server, you might receive a Discovery Failed error. Discovery failures can be caused by third-party storage, failure to access the remote target server, and an inability to access system resources. For IPv6 networks, host discovery failures can be caused by the incorrect configuration of the IPv6 network.  More information  HP SUM Help Contents  HP SUM Glossary  To download the HP SUM User Guide, go to the HP website.  "},{"id":49,"title":"Troubleshooting HP Smart Update Manager in IPv6 Windows Server 2003 environment","url":"126236.htm","text":"To validate that the IPv6 network is configured correctly for HP Smart Update Manager support, you must verify the following based on your operating system version.  Validate that the addresses are site-local. Site-local addresses normally start with \"FEC0:\". Global and link-local IPv6 addresses are not supported when the remote target is Windows Server&reg; 2003.  Validate that you can ping the remote target server. With Windows&reg; operating systems, you can still use the ping command to ping IPv6 addresses: ping <ipv6 address>.  Ensure you can ping the IPv6 loopback address: ping ::1.  Use the DNS hostname instead of IPv6 address to ensure the address is correct.  Ensure you have installed the IPv6 protocol. It is not installed by default in Windows Server&reg; 2003. Be sure to reboot the server after installing the protocol to ensure addresses are properly obtained.  Verify that you can connect to the admin$ share using the credentials within HP Smart Update Manager by issuing the following command at a console prompt:  net use * \\\\<ipv6-address>.ipv6-literal.net\\admin$ /user:<username>  net use * \\\\fec0::2.ipv6-literal.net\\admin$ /user:administrator  You might need to provide the password if you are using a user name that is not the same as you used to log in to the local system. All network shares require the use of the .ipv6-literal.net name string to be properly configured by Windows&reg;.     @@@  NOTE:  You do not need to use the .ipv6-literal.net suffix when entering IPv6 address into the HP Smart Update Manager user interface or when passing IPv6 address using command line parameters to HP Smart Update Manager.     After you validate that you can access the admin$ share on the remote target server, HP Smart Update Manager works unless other network or hardware issues exist.  Ensure you have made the registry change on remote target servers as mentioned in the HP Smart Update Manager Usage in a Windows Server&reg; 2003 IPv6 environment.  Move back to an IPv4 network address to ensure HP Smart Update Manager properly finds the remote target server without any issues.  You can always copy HP Smart Update Manager to the target servers and execute using the local installation method.  More information  HP SUM Help Contents  HP SUM Glossary  To download the HP SUM User Guide, go to the HP website.  "},{"id":50,"title":"Troubleshooting HP Smart Update Manager in IPv6 Windows Server 2008 environment","url":"126237.htm","text":"To validate that the IPv6 network is configured correctly for HP Smart Update Manager support, you must verify the following based on your operating system version.  Validate that you can ping the remote target server. With Windows&reg; operating systems, you can use the ping command to ping IPv6 addresses: ping <ipv6 address>.  Ensure you can ping the IPv6 loopback address: ping ::1.  Use the DNS hostname instead of IPv6 address to ensure the address is correct.  Verify that you can connect to the admin$ share using the credentials within HP Smart Update Manager by issuing the following command at a console prompt:  net use * \\\\<ipv6-address>.ipv6-literal.net\\admin$ /user:<username>  net use * \\\\fec0::2.ipv6-literal.net\\admin$ /user:administrator  You might need to provide the password if you use a user name that is different from the one you used to log in to the local system. All network shares require the use of the .ipv6-literal.net name string to be properly configured by Windows&reg;.  After you validate you can access the admin$ share on the remote target server, HP Smart Update Manager works unless there are other network or hardware issues.  More information  HP SUM Help Contents  HP SUM Glossary  To download the HP SUM User Guide, go to the HP website.  "},{"id":51,"title":"Troubleshooting HP Smart Update Manager in IPv6 Red Hat and Novell SUSE-based Linux environments","url":"126238.htm","text":"Verify that you can establish an SSH connection to the remote target server using the credentials within HP Smart Update Manager by issuing the following command at a console prompt:  ssh <ipv6 address>  SSh 2101:db8:0:1::9  You must enter the root password for the target Linux server at the console to complete the IPv6 connection.  Validate that you can ping the remote target server. In Linux, you need to use the ping6 command to ping IPv6 addresses: ping6 <ipv6 address>.  Ensure you can ping the IPv6 loopback address: ping6 ::1.  Use the DNS hostname instead of IPv6 address to ensure the address is correct.  Use ipconfig to validate you have IPv6 addresses assigned to your NICs. For more information about troubleshooting your configuration, see the Linux IPv6 How-To.  For more information about setting up and troubleshooting IPv6 networks, see Getting Around IPv6 by Carla Schroder.  Move back to an IPv4 network address to ensure HP Smart Update Manager properly finds the remote target server without any issues.  HP Smart Update Manager can always be copied to the target servers and executed using the local installation method.  More information  HP SUM Help Contents  HP SUM Glossary  To download the HP SUM User Guide, go to the HP website.  "},{"id":52,"title":"HP SUM found new hardware message","url":"126239.htm","text":"During the discovery progress, HP SUM might display the following pop-up message: Found New Hardware. This message appears because one of the self-discovery components is loading a new driver and the Windows operating systems discovers it as a new piece of hardware.  Similar pop-up messages might occur with Windows&reg; 2008 operating systems when the Allow Non-bundle version option on the Select Bundle Filter screen is selected.  More information  HP SUM Help Contents  HP SUM Glossary  To download the HP SUM User Guide, go to the HP website.  "},{"id":53,"title":"HP SUM fails on Windows Vista® due to McAfee firewalls","url":"hpsum_firewall_management_help_en.htm","text":"This is a known issue with McAfee that McAfee firewalls block HP SUM traffic.  To resolve this issue, enable the port traffic associated with the HP SUM application by performing the following steps:  From the system tray, click the McAfee icon.  Select Manage Features.  Select McAfee Host Intrusion Prevention.  Select the Activity Log tab.  As displayed in the following image, in the Message column, notice the entry similar to the following: Blocked Incoming TCP from the HOST (15.255.101.110) during execution of HP SUM.  From the menu, select Task>Unlock Interface.  Enter the password of the McAfee user interface.  Select the Firewall Policy tab.  On the bottom of the screen, click Add (Add new rule).  From the screen image, use the following settings for the new firewall rules on your system.  Click OK to ensure new firewall rules have been implemented.  Restart HP SUM.  Performing these steps allows HP SUM to function, although after a period of time (ranging from minutes to hours), McAfee disables HP SUM access.  More information  HP SUM Help Contents  HP SUM Glossary  To download the HP SUM User Guide, go to the HP website.  "},{"id":54,"title":"Virtual Connect firmware upgrade using HP SUM fails if VC reports an invalid or bad health state","url":"hpsum_vcfw_upgrade_fails.htm","text":"Virtual Connect firmware can be upgraded using HP SUM only if the health state of the VC is in a good state. If the health state is invalid or bad, HP SUM does not upgrade the VC firmware.  If a VC upgrade is attempted in an invalid or bad health state, HP SUM installation fails. The details of the failure can be viewed in the installation log by clicking the View Installation log link in the Additional section.  Some of the VC Health Status bad states include:  VC module is not redundant  One or more VC modules are at a different firmware version than the domain (replacement or add-on)  Cannot authenticate to OA (bad OA IP or Username/Password) or to VCM (bad VCM IP or Username/Password)  Could not retrieve a list of modules in the domain, or the module is empty  For any modules, the power is not ON, the hardware health is not OK, cannot connect to module IP address, or the module role is Unknown  OA version is version 3.00 or earlier, or the VLAN feature is enabled and VC modules are on a different VLAN ID than OA  VCM domain checkpoint is not valid  VCM module adjacent to the primary VCM is not compatible with the primary VCM  To resolve the issues, VSCU must be used to upgrade the firmware.  "},{"id":55,"title":"CLI","url":"7618.htm#o15700","text":"Command Line Interface  "},{"id":56,"title":"DNS","url":"7618.htm#o9848","text":"domain name system  "},{"id":57,"title":"Domain Name System","url":"7618.htm#o43081","text":"The DNS is a hierarchal distributed database used for name/address translation. DNS is the name space used on the Internet to translate computer and service named into TCP/IP addresses. Active directory uses DNS as its location service, and so clients find domain controllers using DNS queries. Active directory can be used to hold the data (for example, zone and forwarding records) that constitutes the DNS database used by the DNS service running on the domain controller. When DNS records in a Domain Controller are held in its active directory database, DNS zone transfers are handled as active directory replication operations and DNS and active directory are said to be \"tightly integrated.\"  "},{"id":58,"title":"Enterprise Virtual Array","url":"7618.htm#o20291","text":"The HP name used to describe the storage system that includes HSV controllers, storage devices, enclosures, cables, and power supplies. Also known as the Enterprise Storage System.  "},{"id":59,"title":"Ethernet","url":"7618.htm#o20290","text":"A standard network protocol that operates mostly on a physical level, using network interface cards and cabling to transmit data between computers. Transfer rates are normally 1,000 or 10,000&nbsp;Mb/s.  "},{"id":60,"title":"Fibre Channel","url":"7618.htm#o20297","text":"An IEEE standard for providing high-speed data transfer among workstations, servers, mainframes, supercomputers, desktop computers, storage devices, and display devices.  "},{"id":61,"title":"Fibre Channel Adapter","url":"7618.htm#o20296","text":"An adapter used to connect the host server to the fabric.  "},{"id":62,"title":"GUI","url":"7618.htm#o12175","text":"graphical user interface  "},{"id":63,"title":"HBA","url":"7618.htm#o16586","text":"host bus adapter  "},{"id":64,"title":"HP SUM","url":"7618.htm#o114060","text":"HP Smart Update Manager  "},{"id":65,"title":"I/O","url":"7618.htm#o14011","text":"input/output  "},{"id":66,"title":"iLO","url":"7618.htm#o5952","text":"Integrated Lights-Out  "},{"id":67,"title":"iLO 2","url":"7618.htm#o41376","text":"Integrated Lights-Out 2  "},{"id":68,"title":"iLO 3","url":"7618.htm#o110538","text":"Integrated Lights-Out 3  "},{"id":69,"title":"IP address","url":"7618.htm#o20308","text":"Internet Protocol address. An address assigned to a network interface card, which computer entities use to locate and communicate with each other. IP addresses can be statically or dynamically assigned.  "},{"id":70,"title":"IPv4","url":"7618.htm#o105450","text":"Internet Protocol version 4  "},{"id":71,"title":"IPv6","url":"7618.htm#o105449","text":"Internet Protocol version 6  "},{"id":72,"title":"LDAP Display Name","url":"7618.htm#o43117","text":"The name by which LDAP clients identify a specific attribute in an abject. The LDAP Display Name is also an attribute in its own right and is a mandatory item in each active directory object. The LDAP Display Name for an attribute contains no spaces or hyphens and the first letter is always lowercase while each distinct word in the name begins with a capital letter (for example, sAMAccountName, givenName, cn, sn). The lDAPDisplayName attribute value for each object is normally made by capitalizing the first letter of each word in the Common Name, then removing the hyphens and concatenating all the words together (and making the first letter lowercase). See also attribute.  "},{"id":73,"title":"LDAP-enabled directory service","url":"7618.htm#o43118","text":"A distributed network directory service that has native support for LDAP.  "},{"id":74,"title":"Lightweight Directory Access Protocol","url":"7618.htm#o43116","text":"A protocol used to access a directory service such as active directory that has been enabled to understand the protocol. LDAP is a simplified version of the DAP developed as part of the X.500 international standard for directory services. While LDAP is certainly a computer communication protocol, the term \"LDAP\" is frequently used to denote more than just the protocol standard: it is inextricably tied to a default schema for the active directory database and other essential aspects of interoperability.  "},{"id":75,"title":"NIC","url":"7618.htm#o5948","text":"network interface controller  "},{"id":76,"title":"OA","url":"7618.htm#o51602","text":"Onboard Administrator  "},{"id":77,"title":"port","url":"7618.htm#o20330","text":"In general terms, a logical channel in a communication system.  The hardware and software used to connect a host controller to a communications bus, such as a SCSI&nbsp;bus or serial bus.  "},{"id":78,"title":"POST","url":"7618.htm#o5958","text":"Power-On Self Test  "},{"id":79,"title":"RBSU","url":"7618.htm#o5894","text":"ROM-Based Setup Utility  "},{"id":80,"title":"RDP","url":"7618.htm#o33841","text":"Rapid Deployment Pack  "},{"id":81,"title":"repository","url":"7618.htm#o123201","text":"A collection of update files for hardware or software items.  "},{"id":82,"title":"SAN","url":"7618.htm#o21141","text":"storage area network  "},{"id":83,"title":"SAS","url":"7618.htm#o28713","text":"serial attached SCSI  "},{"id":84,"title":"SCSI","url":"7618.htm#o18608","text":"small computer system interface  "},{"id":85,"title":"SEP","url":"7618.htm#o118480","text":"Symantec Endpoint Protection  "},{"id":86,"title":"SOAP","url":"7618.htm#o44630","text":"Simple Object Access Protocol  "},{"id":87,"title":"SSH","url":"7618.htm#o22188","text":"Secure Shell  "},{"id":88,"title":"SSL","url":"7618.htm#o9842","text":"Secure Sockets Layer  "},{"id":89,"title":"Transmission Control Protocol/Internet Protocol","url":"7618.htm#o22454","text":"A suite of communication protocols developed to enable communication between different types of computers and networks.  "},{"id":90,"title":"UTC","url":"7618.htm#o86299","text":"Coordinated Universal Time  "},{"id":91,"title":"VC","url":"7618.htm#o117601","text":"Virtual Connect  "},{"id":92,"title":"VCA","url":"7618.htm#o16581","text":"Version Control Agent  "},{"id":93,"title":"VCRM","url":"7618.htm#o28008","text":"Version Control Repository Manager  "},{"id":94,"title":"VM","url":"7618.htm#o12222","text":"Virtual Machine  "},{"id":95,"title":"WMI","url":"7618.htm#o31483","text":"Windows Management Instrumentation  "}]}